It didn’t take long for COVID-19 to completely alter the way
we work. Businesses that succeed in this rapidly changing environment will be
the ones that adapt with the same velocity. In our second installment from The Future
series, you’ll hear from Webroot Product Marketing Director George Anderson,
who shares his perspective on how businesses will need to adapt and evolve to
stay on course during and after the global coronavirus pandemic.
How has COVID-19 changed cybersecurity
and cyber resilience planning? What will be the most important steps to take
In some ways not at all. We were already existing in a
fairly perimeter-less network world. There was already a hybrid between on- and
off-network staff, and reviewing where data was being worked upon, accessed and
secured, and asking how data was being processed and secured during its journey.
Many businesses data was already split between user devices and the cloud.
Confidentiality, integrity and availability in the case of
cyber-attacks or other forms of potential data loss need to be clearly understood
as before, and any weaknesses addressed. The imperative is to have a safe data
cloud in place both in terms of security and recovery.
The steps to take include:
- Setting up regular and if practical continuous risk
assessment to get visibility of data risks
- Understanding where the greatest risks and weaknesses exist
in people, process and technology
- Investing and allocating appropriate budget to address where
the greatest data loss and compromises could and would now occur
What could the future look like after
the coronavirus? Specifically, what will change in IT and business?
Not everyone will want to choose to continue working from
home. While the savings in closing offices down are attractive to businesses,
they are not necessarily the same for an employee whose home environment is not
conducive to work. These employees may seek alternative employment to remove the
burden of working from home if an office option is not available. IT has
already, for the most part, moved to the cloud where it can, and remained
on-prem where it needs to be because of security, compliance and control. The
main IT imperatives will be factors like secure 5G and faster communications
for better collaboration.
In business, people buy from people. And face-to-face
interaction is the norm. While this will reduce in the near-term, in the long
run, peoples’ wellness depends on social interaction. Businesses that ignore
that will not thrive. However, businesses are generally going to be more open
to remote working roles and a lot better positioned to recruit staff for remote
work, without them necessarily being close to physical offices.
IT investments will shift in the coming
months, what will take precedence for companies as they go back to ‘business as
The pandemic will make companies look, in broader terms, at
the all the risks to their business. And they’ll use IT where practical to put
protections and assistance in place. More holistic Disaster Recovery springs to
mind as benefiting from this pandemic, as does better backup of user desktops
that particularly among MSPs and SMBS has not been a priority in the past.
What advice do you have for SMBs who
will need time and a renewed economy to recover?
There will be many opportunities as the economy comes back
and many holes where competitors and others have failed. An approach that is
flexible and can react to those opportunities is essential. So, look to
business arrangements in IT, Finance, HR and other key areas that will let you
maximize your ability to take advantage of new opportunities. If you have not
looked to an MSP to help you in the past then now is the time to look at how
experts in remote management an remote working like an MSP can help?
For a step by step guide on how to improve business cyber
resilience click here.